Introduction of NBN for Businesses Throughout Hughes

The ways in which access to fast broadband may help a business excel in the modern marketplace are extensive. Whether it be for worldwide distribution, cloud-based computation, high-definition communication, virtual work spaces, improved marketing or simply a fast relationship with customers and stakeholders; the opportunities are almost endless.

With the NBN access network being rolled out across the region, the video of my presentation is an overview of the migration process as all businesses require a smooth transition to the NBN access network with minimal disruption to daily operations.

To begin this migration NBN recommends the below key steps.

  • Step 1: Make sure your business is ready to connect by visiting

  • Step 2: Notify your preferred phone or internet provider of your intention to switch to a plan over the NBN network and that you want your internet to continue working during the migration.

  • Step 3: Establish the telecommunications and data services your business requires. These services could include fax machines, an ATM, EFTPOS terminals, unified communications, cloud services or multiple phone lines.

  • Step 4: Establish the business equipment you want connected to the network. This could include security systems, fire alarms, medical alarms, printers or data backup solutions.

  • Step 5: Contact the providers of both your telecommunications and data services, and your business equipment to make sure they are compatible with services over NBN access network.

  • Step 6: If you’re a small business or one operating out of home, consider the best installation spot and optimal Wi-Fi coverage conditions ahead of the migration.

  • Step 7Compare your business plan options, and make sure you talk about your needs from Step 3 and Step 4 with your desired phone or internet provider to ensure you get the right speed and download package.

  • Step 8: Make the switch, prior to copper disconnections.

The roll-out of the NBN™ broadband access network gains momentum in Sutherland Shire

Construction of the NBN™ broadband access network has ramping up in the Sutherland Shire.

NBN will be mailing residents and businesses when they are able to connect to the NBN™ broadband access network, with information about what to do next. You can also find out when the NBN™ access network is available by checking your address at or by calling 1800 687 626.

For more information about the NBN™ broadband access network, please visit


Important information on device compatibility

The roll-out of the NBN™ access network involves new technologies which some existing devices may not be compatible*. To help minimise a loss in your services, here’s what you’ll need to do.

Check if your devices will work before switching

If you use any of the following devices, contact the provider/ manufacturer to check that they will work over the NBN™ access network or whether you’ll need to find an alternative solution:

  • Medical alarm or emergency call system

  • Fire alarm or lift emergency phone

  • Monitored security alarm system

  • Fax machine or TTY device


Register safety-critical devices with NBN


If you rely on a safety-critical device like an emergency call button, medical alarm, fire alarm or lift emergency phone, it’s important you register these with NBN by calling 1800 227 300 or visiting This helps NBN identify homes and businesses where extra support may be needed to help minimise a loss in your services when switching.


Prepare for power blackouts


Equipment connected over the nbn™ access network will not work during a power blackout. Consider having an alternative form of communication handy (such as a charged mobile phone). If you have safety-critical equipment (e.g. medical alarm, monitored fire alarm or lift emergency phone), speak to your equipment provider about alternative solutions.*

For more information, please visit

Connecting your business to the NBN 

  • Guide to the nbn™ for business

  • How to make the switch

  • Business readiness checklist – preparing your business for your nbn™ network migration

  • Case studies, blogs and industry trends

For more information:

* The roll-out of the NBN ™ access network will involve new technologies, and some existing equipment (including many medical alarms, auto-diallers and emergency call buttons) may not be compatible with these at all times. You should contact your equipment provider to find out if your alarm or other equipment will work when connected to the NBN ™ access network and what alternative solutions are available. For more information, visit